Product Warranty

Limited Warranty – 90 Days

ProphySlap™/VetSlap is backed by a 90 Day limited warranty from the original date of purchase. This warranty covers defects in materials and workmanship under normal use and care. If a defect is found within the warranty period, ProphySlap™/VetSlap will, at its discretion, repair or replace the product at no cost to the customer (excluding shipping charges). Proof of purchase is required for all warranty claims.

This warranty does not cover:

  • Damage resulting from misuse, abuse, or improper care or cleaning.

  • Modifications or unauthorized repairs.

  • Loss or theft of the product.

  • Damage caused by chemicals not recommended for medical-grade silicone.

  • Normal wear and tear (see below).

To initiate a warranty claim, please contact us at prophyslap@gmail.com with your order details, images and a detailed description of the issue.

Normal Wear and Tear Policy

ProphySlap™/VetSlap is made from durable, autoclavable medical-grade silicone designed for clinical use. However, like all reusable tools, some signs of normal wear and tear may occur over time. This includes:

  • Color Fading, Cracking, Tearing due to repeated sterilization or Autoclaving.

  • Inserting and Removing Cups from your ProphySlap™/VetSlap.

  • Minor surface marks or scuffs.

  • Natural softening or flexibility changes with age and use.

These conditions are not considered defects and are not covered under warranty. For maximum longevity, please follow all care and cleaning instructions provided with your ProphySlap™/VetSlap.

ProphySlap™/VetSlap Care & Usage Guide

Thank you for choosing ProphySlap™ /VetSlap!

Designed by dental professionals for dental professionals, ProphySlap™/VetSlap enhances efficiency and organization during cleanings. To ensure optimal performance and long-term durability, follow these simple care and usage instructions.

Product Overview

ProphySlap™/VetSlap is a reusable, medical-grade silicone tool designed to:

  • Hold prophy paste, pumice, and fluoride varnish

  • Hold cords, gauze, floss, and topicals

  • Improve efficiency and reduce dropped materials

  • Fit comfortably on the operator’s hand

  • Be fully autoclavable for infection control

Usage Instructions

1. Fitting ProphySlap™/VetSlap

  • Slide ProphySlap™/VetSlap onto your non-dominant hand.

  • Adjust positioning for a snug, comfortable fit.

  • Use designated slots to organize and hold:

    • Prophy paste, pumice, and fluoride varnish

    • Gauze

    • Floss

    • Topicals

    • Saliva ejector tubing or handpiece cords

2. During Procedures

  • Use ProphySlap™/VetSlap to quickly access commonly used materials.

  • Keep cords and tools tangle-free and within easy reach.

  • Maintain your usual technique while benefiting from added efficiency.

Cleaning & Sterilization

1. After Each Use

  • Rinse thoroughly under warm water to remove debris.

  • Use a mild soap and water or CaviWipe if needed.

  • A Gentle Twist motion to Remove Disposable Cups (remove GENTLY)

2. Disinfection

  • ProphySlap™/VetSlap is made of autoclavable, medical-grade silicone.

  • Place in an autoclave pouch and follow your standard sterilization cycle (up to 273°F / 134°C).

3. Do Not Use

  • Harsh chemicals (e.g., bleach, alcohol-based disinfectants)

  • Abrasive sponges or steel wool

  • Open flames or dry heat sterilizers

Storage

  • Store flat in a clean, dry area.

  • Avoid folding or compressing the silicone to maintain shape.

  • Keep away from direct sunlight or extreme heat.

Privacy Policy for ProphySlap / VetSlap

Effective Date: January 1, 2025

At ProphySlap and VetSlap (“we,” “us,” or “our”), your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or use our products and services.

1. Information We Collect

We collect the following types of personal information when you interact with our site or services:

  • Personal Information: Name, email address, phone number, shipping/billing address, and payment details.

  • Account Information: If you create an account, we store your login credentials.

  • Order Information: Details of purchases and order history.

  • Device Information: IP address, browser type, and browsing behavior via cookies or analytics tools.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To fulfill and deliver your orders

  • To communicate with you about your purchase or account

  • To respond to your inquiries and provide customer support

  • To improve our website and services

  • To send occasional updates, promotions, or newsletters (only if you've opted in)

3. Sharing Your Information

We do not sell or rent your personal information. We may share it with trusted third parties only when necessary:

  • Payment processors (e.g., Stripe, PayPal)

  • Shipping partners (e.g., USPS, FedEx)

  • Email marketing services (e.g., Mailchimp — if opted in)

  • Website analytics providers (e.g., Google Analytics)

These third parties are only given the information needed to perform their services and are required to keep your data secure.

4. Cookies and Tracking

We use cookies and similar tracking technologies to improve your browsing experience, analyze site traffic, and serve targeted ads. You can control cookies through your browser settings.

5. Data Security

We implement industry-standard security measures to protect your data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have rights to:

  • Access or update your personal information

  • Delete your personal information

  • Opt out of marketing communications at any time

To exercise these rights, contact us at prophyslap@gmail.com.

7. Children’s Privacy

Our products and website are not intended for use by children under 13. We do not knowingly collect data from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

9. Contact Us

For questions about this policy or how your data is handled, please contact us at: prophyslap@gmail.com.